Is That a Set?

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One of our most frequently asked questions is whether we sell products in sets or individually. Most of our products we sell individually. You can always look at the picture though, if you’re not sure. If there’s one in the picture, they are sold individually. If there’s more than one in the picture, it’s a set.

Here’s one of our sales reps, Cadarius, on the how he explains it to customers:

Customer: I’m looking to buy some heat plates for my grill. Is the price on your website for a package of 3?
Cadarius: The price on our website is per piece, we sell those heat plates individually.
Customer: Well that’s a little much for one.
Cadarius: The price of our products might be a little higher than the prices you see from competitors or on Amazon. The reason is because the majority of our heat plates are stainless steel and made is the USA. This means they will last longer and perform better than the porcelain coated heat plates or lower quality steel plates you might find elsewhere.

quality, parts, grill parts

The main take-away here? You get what you pay for – and also, you get what’s pictured.

As always, if you have any questions, just call!!

-GG

Why Do I Have Flare-Ups?

Flare-ups in your grill are not always a sign something bad is happening.

Sometimes a bit of grease hits a flame and – poof – you see the flame because it was fueled for a moment and jumped up into your line of sight.

However, if you have a lot of flare-ups, or one spot that seems to flare a lot, that’s probably going to be a problem you can easily fix.

The first thing to check if your “heat dispersal.” What’s covering your burner? Is it protected properly from the drippings of your food? If there are large holes, your plate is falling apart, or missing entirely, that’s why you have the flare-ups!

Here’s a little video to show how easy it is to fix that problem:

Easily find your heat dispersal replacement now!

If you have brand new heat plates, heat tents, vapor bars, flavor bars (or whatever you call them!), and you still have flare-ups, give us a call. We’re always happy to help! 877-244-0737

-GG

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Why Isn’t My Grill Getting as Hot as it Used to Get!?

Why isn’t my grill getting as hot as it used to get?

This is one of our most frequently asked questions.

For starters – is there gas in your tank? Check that first. 🙂

Once you know you’re cooking with gas, if you use propane (aka LP), the answer is almost always one of the easiest and cheapest things to fix : your gas regulator. Regulators go bad over time, slowly shutting down the amount of gas getting to your grill. That’s why it might not seem like something “broke” all the sudden, but there’s still an issue with the heat in your grill.

Gas grill liquid propane regulators (they fit on those 20lb tanks you buy/trade at grocery stores or gas stations) are a standard part. That means, in almost every case, you can use the regulator we sell for the grill you have. (If you’re not sure, give us a call)

Here’s the standard one-hose-fits-most grills regulator:

Gas Grill Regulator Grill Not Hot Enough

Does your grill have two hoses? or a place the the hose goes into a Y shape? We have that too!

How about a really big grill with 4 or more burners?

Or a grill that needs an extra long hose to reach to where the tank sits?

When you order this part and it arrives, you can simply unscrew the old regulator from your tank and your grill. Then screw on the new regulator to your grill and your tank.

See? I told you it was easy to fix.

Why not just go get a new one at a big box store? Well, not all parts are created equal, and we strive to supply the best quality available. We stock regulators in high quantities, so they should always be ready to ship out as soon as you place your order. If they aren’t, you’ll see that listed directly on the website.

We’ll save you a trip now by sending this part directly to your front door, and a trip in a year, because our parts outlast the generic ones sold at big box stores. (More questions about regulators? Read this post)

Still having issues with the heat in your grill? Check out this page for valve information.

It might be your grill burner.

And as always, if you have ANY questions give us a call! We specialize in Great Customer Service! 877-244-0737

-GG

Happy Earth Day!

In honor of Earth day this year, we made a little meme to remind you that it’s easy to do your part.

Fix Grill Grilling Earth Day

Here are a few of our favorite reasons to repair your grill:

1) Save the time, hassle and money it takes to buy a new grill

2) Keep the grill you know and love

3) Upgrade the parts in your grill to keep it cooking for longer than it did originally

4) You can clean your grill to get it looking fresh again

5) And of course, spare the local landfill a grill that just needs some work

That’s it for now! Spread the word. Let’s spare the landfills this year!

-GG

How to Replace the Carry Over Tubes – with video


Hey Y’all, it’s the Grill Girl!

Today, we’re going to be replacing the carryover tubes on a Charbroil 463268606.

I’ve already removed all the grill parts except for the burners and carryover tubes. Unfortunately, you’ll see this carryover tube has already removed itself.

So, these are the carryover tubes, and as I already said, this one is missing. This piece has completely rusted out and it just fell right to the bottom of the grill.

The purpose of a carryover tube is to carry the lit gas from one burner to the next. so, when you turn this burner on and light it, then the lit gas will go into the next burner and light it.

It’s really just something to make it easier to grill – you don’t even have to have it to grill. You can light each burner separately.

However, we do sell the replacement for this grill.

You will need to use your own screws, but even if the screw is not completely tight, it will serve the purpose of holding the part in place.

You can see when I turn on this burner, it brings the flame right over – so, it works!

Thanks for watching!!

-GG

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Replacing the Heat Shield – with Video

Hey Y’all! Grill Girl here!


Today we’re going to be replacing the heat shields on Charbroil 463268606 grill.

You will notice it’s time to replace the heat shields (or heat plates, vaporiser bars, flavorizer bars) when they are rusting excessively or have areas that have rusted through, leaving holes. In this case, we could bend the heat shield in half, it was so rusted.

This is a very simple job and usually all you have to do is lift out the old heat shield and set in the new heat shield.

Notice there used to be a peg in the casting of the grill that has rusted away to nothing. You can just rest the heat shield on the casting of the grill. It is still far enough away from the burner that no flames will touch it.

We used a stainless steel plate to replace the original porcelain coated plate. The stainless steel will long outlast the original.

Look at that pretty, shiny new stainless steel part!

Thanks for watching! -GG

Thanks to RutgerMuller for our beats

What’s Covering My Burner?

There are a lot of different ways to cover the burner in your grill. Some manufacturers cover it completely, some with metal, ceramic, or a combination of each!

While you want the part made exactly for your grill, the most important thing is to cover the burner itself. That’s why getting the measurements of the original piece in your grill is helpful when searching for a replacement. If the part will stay up in your grill, and it protects your burner, then it will work.

Here are the three main objectives of covering your gas grill burner:

protect the burner and prolong its life – by catching grease drippings

distribute the heat and reduce flare-ups- by dispersing the heat as it rises from the flame

add flavor – by vaporising those drippings and adding smoky grill flavor

Don’t slack on those three things! There are a few different systems available:

Briquette / Lava Rock Grates

are the original design to protect the burner from grease and distribute the heat from the flames. The grate sits on a ledge or tabs directly over the burner and holds briquettes or lava rock. They are listed on our website using the width (left to right dimension) and the depth (front to back dimension). You’ll need to replace the briquette grate when it is breaking apart and can no longer hold up briquettes or lava rock.

Briquettes / Lava Rock

is the material held by a grate that actually covers the burner. Briquettes are formed round, square or pyramid pieces of porcelain or ceramic. The porcelain briquettes are the most expensive and longest lasting; 5+ years. The ceramic briquettes are about half the price of porcelain and will break apart in 3-5 years. Lava rock is actual rock from volcanoes and is the most porous. It will add a lot of flavor but break apart in about 3 years.

Heat Angles/Heat Plates

This is the newer design to protect the burner, distribute the heat and add flavor to the cooking in a gas grill. In many grills, there is one heat plate per burner. However, there are also some grills that use two heat plates to span more than two burners. There are even a few grills that use only one plate for the entire grill. Heat plates are made to replace the need for briquettes or lava rock and a grate. There are some grills that are made with a heat plate that also hold up some kind of ceramic briquette as well. You will need to replace your heat plate if the original has holes or is falling apart.

Troubleshooting

If there is no heat plate or heat angle listed using your model number, get the dimensions of your original piece and call customer service. They will be happy to see if they have anything that is close. In many cases, a heat plate or angle will work in a grill even if it is not made specifically for that grill. The most important thing is that the heat plate covers the burner. If you don’t have any heat plate in your grill, look and see if there are ledges just above the burner. That’s where the plate or grate will sit. Measure the distance between ledges, front to back and left to right. We can find something that will work! If you want to change the system style in your grill, that is also possible. Just get dimensions and as much information about what your currently have.

If you have any other questions, just let us know!!

Happy Summer! It’s finally here!

-GG

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Measure the Gas Grill Burner How-to (with video)

How to Correctly Measure the Gas Grill Burner in Your Grill

Hey Y’all!! Grill Girl here! Time for another helpful video. Today we’re talking about how to correctly measure the gas grill burner in your grill so you can find the right replacement.

It’s time to replace your burner when the holes are clogged up, the metal is flaking apart, or you can see a hole in your burner. You may notice uneven flames or a big hot spot when you’re grilling.

How-To measure the burner in your grill:

  • Remove the burner from your grill before measuring
    ** There is often a hitch pin or screw holding your burner in place at the back of your grill. Look for that first. Keep in mind that the old burner may have a lot of rust corroding in such a way that it’s bound the burner to the frame of the grill. It may take a little work and force to get it out. Do not force the burner too much. If you can’t remove it, check around the valve for anything else holding it in place. Locating a new valve is infinitely harder than measuring and replacing the new gas grill burner.
  • Measure the entire length of the burner piece from front to back.
    **The front of the burner is where there is a large hold that fits over the valve.
  • If your burner is not linear, also measure the width at the widest spot.
    **This measurement will help you insure an miscellaneous or unusual style burner gets the exact fit replacement.

That’s what you need to know to get the correct replacement for your grill! If your burner is in pieces or is a very confusing shape, give us a call!!

As always, we’re happy to help!!

Go get your grill ready!! Grill something this weekend!

-GG

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Repair Your Gas Grill or Replace It?

Are you trying to decide if you should repair your gas grill or replace it all together?

As a grill part guru, I tend to lean toward replacing everything in your grill as long as possible. This keeps the grill you love in your backyard and out of a landfill.

However, there are times when even the best grill needs the ol’ heave-ho. (If you have to replace your beloved grill, do it a favor and get something worthy to fill the empty spot on your patio)

Here are a few things to keep in mind.

**If you open the hood of your grill and it looks gross, REPAIR!! (or even, just clean!)

**If your cooking grids, heat plates, or burners are rusted, REPAIR!

**Knobs, ignition parts, regulators, handles are all easy fixes: REPAIR!

**If your valve system is bent or broken, you will need to find a replacement valve to REPAIR your grill. However, sometimes valves are no longer available. You cannot use the wrong valve for your grill, so I recommend at that point: REPLACE.

**Major damage to the main body of your grill requires you to REPLACE it. This includes the hood of your grill.

**If you have a grill mounted in the ground with a post that requires a new post, REPAIR!! You can buy a new post and save your grill!

Checklist if you should repair your gas grill or replace it

 

If you have any specific questions, feel free to leave me a comment and I’ll answer as quickly as possible!

You can also call 678-272-2451 for friendly help to repair your gas grill and all things grills!

-GG

(Is it warm yet!? Gracious!!)

The Gas Grill Burner

The Gas Grill Burner – What it it and how to find a replacement.

Once I had this conversation with a customer:

Customer: “Hi I need something but I don’t know what it’s called. It’s a long tube where the fire come out?”
Me: “Oh, yes! The burner?”
Customer: “Um, hmm, no. It’s not the burner. It’s this long tube with holes in it and it’s where the fires comes out to cook the food…Well maybe that’s the burner, I don’t know.”

Let me assure you all.

Yes.

That is the burner.

So what is a gas grill burner?

Our customer described it pretty well. Not all burners are tubes, but all gas grill burner have holes where fire comes out to cook your food. There are many different styles of burners. Grill manufacturers often use this part of the grill to differentiate themselves from other grills. Some of the most common styles of burner are H, oval, tube, rail.

Gas grill burners can be made out of stainless steel, steel, cast iron, brass and even have ceramic elements.

If you don’t have a model number for your grill (see previous post), you can use your original burner to find the correct replacement. You will, however, need to take the burner out of your grill to get the best measurement. You’ll need to be able to describe what the shape of your burner is and the dimensions of it.

Gas grill burner styles include H, oval, rail, and tube

So, just remember, it’s the thing in your grill where the fire comes out. THAT’S the gas grill burner.

Happy grilling!!

-GG