Contact Us

Phone Operating Hours for July 2024 (Eastern Time)

Monday 9:30-5:00
Tuesday: 9:30-5:00
Wednesday: 9:30-5:00
Thursday: 9:30-5:00

Our sales / support office is closed Friday through Sunday and on major US holidays. (Our warehouse staff regularly processes and ships orders Monday through Friday and Friday counts as a business day for order processing / shipping timeframes.)

Our Address:
221 McDonough Pkwy.
McDonough, GA 30253

Main Number: 678-272-2451

Toll-Free Number: 877-244-0737

Email: [email protected]

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Local Pickup:

If you live in Georgia or have occasion to pass through the South Metro Atlanta area and would like to pick up your parts in person, we would love to meet you! Our warehouse is located in McDonough, GA, Henry County, just south of Atlanta. For local pickup, please call so we may take your order over the phone. (This ensures we will have all of your parts ready when you arrive, and you are not charged for shipping.) If you visit us (during business hours) make sure to bring your old parts with you if possible and one of our grilling experts will be happy to assist you. If you drop by without calling first, and we do not have the parts you need in stock, you will have to come back to pick them up after they arrive (or we can ship them to you). While you are here you will enjoy our southern hospitality, have the opportunity to look through our showroom in case you are thinking about upgrading your grill or purchasing a grill as a gift and may tour our facility if time and staff are available. Local pickup orders will be subject to 8% sales tax.

Privacy Policy We, at, are committed to safeguarding your personal information. We will not sell or disclose your personal information to unaffiliated third parties without your consent. We use personal information for billing purposes and to provide services or complete transactions you have requested. Furthermore, we may occasionally use this information to inform you of products or services from which we believe may be beneficial to you. Thanks for stopping by!